We came into the dealership to see a 2012 Cadillac SRX that had just arrived. Caitlin assisted us and was very knowledgeable about the vehicle. Her familiarity with the car was very impressive! It was hard to find a car to compete with our older Infiniti, but this car did and then some! Wow!
Sceptical about internet buying. Was nice experience. Paul Casey exceptional. Disappointed Parts closed before I could buy my wife an Acura hat to go with the car.
I have had multiple dealings with Mike in the service department. He always welcomes me, now by name, is always very polite, upbeat, and friendly. Often I wait in the customer area when having an oil change, and he always gives me updates on the progress of the work. He also always offers a ride if I don't choose to wait for the service. He helped me sync my Bluetooth phone when I finally got one, and worked with me when it turned out that the car's Bluetooth wasn't working and the warranty had expired. The best ...
January 27, 2012 To Whom It May Concern, I am please to have the opportunity to inform you of my experience with your employee, Dorman Harry. Dorman was professional in his knowledge of the wide variety of makes of SUVS. He took time to answer all of my questions. He was not pressuring me at all. There wasn't bothersome phone calls to me and he waited until I returned to focus on the purchase another day. This "buying a car" procedure has been very negative in my past. Dorman took all the stress and worry out of the transaction. ...
I have bought 3 new Acura's from Paul and have had an excellent experience and friendly good service to match. I would tell anyone to talk to Paul for the best deal in in buying a Acura.
One of the most enjoyable car buying experiences we have ever had. Our sales person and the finance manager were not pushy compared to the negative experience we typically have at dealerships. We didn't have to spend hours haggling to get the price we wanted for the new vehicle or our trade in. We would definately make the drive to Eugene again to purchase another vehicle.
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