Service department is great to work with. Always do a great job and in a timely manner.
My review is solely for the Service Department at Kendall Acura. I have taken my Acura MDX to Kendall for service three times in the past few weeks. Each time I was greeted by name and I felt like a priority. David Sanchez is outstanding; the guy is the best Service Advisor I have ever encountered in all my previous dealings with any service department anywhere. He takes time to listen to your issues and provides accurate and timely updates. He has gone out of his way to help me with pricing and taking the 'sting' out of the cost of repairs. The customer waiting area is nice and has everything you need (WiFi, charging station, coffee, juice, water, etc.). I would definitely recommend taking your Acura here for service; be sure to ask for David Sanchez. It is a 45+ min. trip for me to get to Kendall in Eugene--and there is actually an Acura dealership in Salem closer to my home--but I do not mind the longer drive for top-notch service.
Great. But bring your wallet. DaveHW
Excellent overall experience. The best deal I have ever gotten on a brand new car!Read more
I have never been disappointed with the service at Kendall Acura and we are talking 10 years of service....I have found the service department thorough, professional and affordable.
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