Customer Testimonials
The car is running beautifully after repairs. I have no complaints.
Amazing. Easy to work with. We were in and out within 3 hours from start to finish
I was happy with the result of the fuel pump repair due to recall
Needed fuel pump replaced because of a recall. Work done efficiently and rapidly.
I for oil change and regular inspection. Treated very well and work was done in a timely manner.
Good service at site. Received incorrect repair quote over the phone but repairs are always perfect at Kendall Honda.
It was a good job on my servicing, and Nicole was very helpful. She explained everything very well to me, and answered my questions. I have purchased several cars from Kendall and had all them serviced there. I am a happy customer.
Was greeted by Brycen Hill, the salesman and he was able to show me a 2021 CR-V Hybrid that I was interested in. He was able to explain the options the car had and that there were two available. Very attentive and polite. We soon had a good rapport and I asked him how much of this I could do online to get the transaction going. I was able to send information from home and came back the next day to continue the deal. Very happy with the financial manager Jordan Rubenstein. He explained the many options available to me and ...
Quick, efficient and helpful. Painless buying experience
it was fast, and gave us the information I needed to use the devices I had nice young people!!! Went beyond what was expected!
They were very helpful in resolving a problem with my vehicle!
Amanda is hands down the best Service Representative I?ve been assisted by. She?s courteous and knowledgeable about the repairs and takes the time to explain them. She?s also great at keeping me updated on status of repairs and helping to reach my courtesy pickup contact.
My Salesman, Andrew, was great. He was really good about following up with me when we were negotiating price.
Kendall Honda gave my car a thorough check up and oil change.
Courteous service, very informative about all the vechicles we considered. Kendall is well knwn for taking excellent care of their employees and you can feel how happy they all are. This means a lot to us so we went there first when looking for a great new used car.
Rob Holloway, service rep, was great!! !!!!!!!!!!!!!
Very professional, extremely helpful and over all great customer service.
I went in for a standard oil change/safety inspection. I was frustrated at the outset because I couldn't make an appointment - company is trying a new "walk in" policy for this procedure. I decided to give it a try on my very tight schedule. I told them when I had to be done and they were right on it. In reviewing the safety recommendations, I was told which things could wait, which things would be cheaper/better done together and which items Kendall would price match. I have always appreciated the integrity and fantastic customer ...
Kendal Honda very friendly and quick service. I purchased the car there. They always check for recalls a keep accurate records of what I have had done in the past and what future upcoming services are and will be done. Waiting area is clean and comfortable
Very nice experience!! I will always go to Kendall Honda for my service!!
Very efficient check-in process. The car was done before the estimated time!
Had both my car headlight bulbs changed. Thank you
The customer service provided by staff was professional and courteous throughout my entire experience.
Always have a positive experience at Kendall Honda.
Kendall Honda staff provided me with great service.
the people that work at Kendall Honda are always very attentive and friendly and knowledgeable. They provide a shuttle so I can shop while my car is being serviced. Service is performed fairly Quickly and prices are very reasonable. IF wait at dealership they have a little cafeteria in the back.
The service department conducted a 45k mile service on our 2015 Accord coupe. All work was performed to our satisfaction. The service department accommodated our schedule as live a hour and half from the dealership. We make the drive to the dealership because we know we will get excellent customer service and professional quality of work.
Spent the time getting to the bottom of my car?s issue. It was noisy until the technician located a loose bolt and custom bent it to fix the rattling.
I have bought and serviced all my Honda Civics at Kendall. Other than regularly scheduled maintenance, Civics have proven to be well worth their money for me. My most recent maintenance was for a dead battery. With the Covi-19 epidemic, I just have not driven anywhere except locally for groceries, medical appointments, and occasional gas purchase. So my battery, already having years on it, just gave up the ghost while sitting in my apartment parking lot. I called Kendall, and they took me in that same day to replace the battery.
Excellent service after the purchase. The service staff and mechanics handled the recall quickly and efficiently with getting me to and from work.
Great car great experience price I wanted payment I needed
Great customer service. The person who took the order was very helpful.
I shopped at Kendall Honda specifically to buy a new Honda. The employees I dealt with made the buying easy. I think both of us, the dealer and I did fine.
The lay out of the car lot was organized and in perfect order making it easy to find that perfect car. The staff were professional, knowledgeable and nice. No high pressure, pushy salesman just folks helping from start to finish making car buying easy. Love, love my new car.
I dropped in with a head lamp out. I received an immediate appointment since it seemed to be a quiet Saturday morning. The repair was done promptly with the same courtesy as if it was a big and expensive repair.
The only snag was I had to go home to get passwords in order to set up technology in my newcar. In addition to that, there was a mistake in my Vin number and I had to go back to the dealer to have that remedied. I do not live close to the dealer.
A 10 fore sure . This was the best agent ever Ian Jarvis . All of the Employees I were great.
I was extremely satisfied with the customer service.
The person at the service desk took a lot of time going through everything that needed to be done. Though my car had to stay overnight, waiting for a part, it was ready by mid morning the next day.
It was great to work with Kendall Honda, a good selection of cars, friendly staff, and was able to find what we wanted and a fair price.
We recently purchased a new Honda CRV Touring Vehicle through Kendall Honda of Eugene. Joe was our Customer Representative. He was friendly, and very helpful guiding us through the purchase.
I purchased my Cr-v in 2018 from Kendall and have them do the oil changes and service. They are easy to deal with, nice, interested in helping.
Had a totally unexpected situation that immobilized my car and frightened me. Initial contact with service department (Tracy) was very supportive - got me scheduled right away. Communication with Craig during repairs was timely and clear. Accommodated a coupon from a sister dealership, which I appreciated. Customer van was conscientiously managed, driver Chris was friendly and prompt. Only issue was customer service desk at payment could be better arranged, COVID-wise. Overall very positive experience.
Great service and definitely will be my shop every time I need something done with my Pilot!
Easiest car buying experience, friendly staff, very responsive, would definitely recommend Kendall Honda
Craig was very helpful. He arranged my shuttle and assisted me in getting my repairs done cheaply and well.
I love going to Kendall Honda for service. They are efficient and so nice to work with.
We needed a new tire to buy and put. Service was very nice and fast. Service consultant Amanda Parker was very efficient.
Nichole in the service department was outstanding by keeping me informed with the progress anc completion of my repairs
Amanda was amazing and ensured that I knew the process. Her personality is perfect for the job. Loved her and will look for her next time
Only thing was I was not told when car was done. Had to go check on it.
I am always satisfied when I bring my Honda in to be serviced!
Amanda, in the service department, was efficient, courteous and accommodating during the check-in and check-out process--excellent customer service!
Great and fast, efficient service . Manager helped me with coupons
Overall experience was great. My service coordinator was awesome!
First service went well, service associate explained why oil change was very expensive. Overall, I was pleased with the experience and will return for future service
Awesome team. The shopping experience was easy. The service department is easy to work with.
The staff was friendly and happy to help us and we felt no pressure. Our salesperson, Ian, was on the spot, having the vehicles we wanted to look at ready and accessible. He was very knowledgeable about all of the features of the vehicles and responded promptly with any questions we had. He and the finance manager, Jake, worked with us to get the contract that we needed and we were very happy with the experience.
They were very kind, considerate and helped me to understand what was going on with my MDX. I truly appreciate their help. Tricia was very knowledgeable and broke things down in a way that helped me fully understand what was going on and appreciate the circumstances of what was happening with my vehicle. Kevin the technician was also so helpful!
Since purchasing our Civic at Kendall?s we have used them for our schedules maintenance. Their employees are friendly and professional. Their prices are reasonable, and service is quick.
Kendall Honda have made my whole experience with my new car great. Thanks!
To be quite honest, this was my first visit that I didn't seem overly pumped for items needed. ( or not needed)? This was a service visit for just an oil change and visual service. I was asked to have the cars engine air filter and cabin filter replaced. To which I agreed. I had a coupon for a discount on the oil change and a percentage off a service. The service agent applied all the discounts to the best of my advantage! Kendall has some good mechanics (people I know personally ), and an efficient service department.
Had problem with the brakes on our 2020 Honda Accord. They quickly identified the problem and got the parts installed very quickly... very satisfied.
Fast service and was greeted with a great happy and fast employee
Always trust Kendall Honda to keep my 14 year old Honda humming along.
Service department was very professional. I was happy with the the work preformed
Excellent Great service, excellent communication. Would recommend.
This is a good dealership, the staff are well trained. NOT pushy to get expensive list of inspections that should be done on an Oil Change. ie: belt condition, brake pads, oil leaks, tire wear, alignment wear condition, of brake fluid, like some other dealerships in the area. These are things a service department should check every time a car comes into the shop. Not only do these checks help generate customer confidence and respect they generate customer retention and new car sales. I have used this dealership since 2007 and have had three of my cars serviced here and purchased ...
Had to contact service dept to see if part was in as they did not let me know or call to schedule. Everything else about the service was excellent.
Nicole handled my Fit's problems efficiently and thoroughly. I felt appreciated as a customer and that she had my best interests in mind.
Very reliable and trustworthy company to work with!
Brought in for scheduled service, very satisfied. Will be back.
Every summer when we come to Oregon from Illinois, I take my Honda to Kendall in Eugene, Oregon for service before we return home. They always get me in for service quickly, do a terrific job, and send us on our way happily! Great job!
I really appreciate the rep that helped me!! He?s very efficient and personal
We had a positive experience; the car was done sooner than expected
Very professional, efficient and helpful. You?re fortunate to have Duane as an associate, he did a nice job for us.
Excellent customer service and fast service as well.
My air conditioner went out on my way from southern Oregon on the hottest day of the year so far. I was just getting ready for a trip to Idaho also. The compressor had to be replaced and they were able to get a rebuilt one and only had to keep my car for one day. They serviced it too so I felt confident it would perform well for my trip. FANTASTIC SERVICE!!
Great service. Polite and thorough. Facilities very clean and sanitized.
Needed to have brake and transmission services done. I was in at 9:15 a.m. and out by 2p.m. Great job Kendall!
My Honda is a 2005 CRV. My grandson, Rob Schack works for you in the Acura bays. I had lunch while I waited for an oil change.
Be aware with the covid going onnit may take awhile for parts to arrive.
We really appreciated all our salesman Jenaro Navarro's assistance with everything. We drove from Klamath Falls, OR and was greeted right away when we arrived. The only real problem we had was waiting to sign our paperwork. There was no vending machine to get drinks or snacks and we were told it would only be 10-15 min wait to sign paperwork. Finally after 40 mins. Jenaro came back thinking we had signed our papers and was shocked that we hadn't. No one from the financial office came out and told us that they were training 2 people at the same ...
Had a great experience at Kendall Honda today! The customer service rep is very detailed of the service needs for my car. She also kept me informed by phone as the work was done. I don't have to worry about the dependability of my car. They take good care of it!
I feel that David Sanchez was friendly and answered all my questions. The service technicians always do a great job in getting my car in tip top shape. Kendall has a comfortable waiting room, I?ve occasionally needed a loner vehicle, of which has almost always been available when I really need one. I?d highly recommend Kendall for your auto needs.
For over two and a half years after going thru some bad experience,my wife and I have been going directly to Rob Holloway of Kendall Honda to have our two CR-Vs serviced.From the beginning ,we realized we can trust him completely to make sure our cars are serviced properly and are kept safe and in good mechanical condition.Besides, he is a wonderful person to deal with.He responds quickly to our calls and arrange for appointment.Thank you Rob.
Needed a part replaced on my Honda Pilot that fell off somewhere along the road and they ordered the part, had it there the next day, quoted a price to install it and then didn't charge me for the install because it didn't take them very long to install it! What a pleasant surprise! An honest business to do that.
I have never had a bad experience in the past 15 plus years when dealing with Kendal Honda or the other Kendal locations.
Great Service took my car in for servicing and they did a great job.
This was a great car buying experience, if such a thing actually exists? It was actually much easier than I've had many times in my life. Everyone was helpful, the negotiations were easy, and I then drove away with a new car. Thanks!
Agent very friendly. Space well arranged for virus issues. Even have a special container of decontaminated pens for customers to use.
The sellers were polite and professional. Any questions I had they gladly answered them. When I was purchasing my car it was getting late and I had been there for a while. They had a customer in front of me, which took forever to sign. To make up for my time, they gave me free fuel, free car washes, and offered me some great deals.
Customer shuttle during the covid-19 concerns was outstanding ... only taking one customer per trip and thorough cleaning afterward
I would and will come back to things dealer for my services.
Eddie did a great job. Was very friendly, professional, and went above and beyond with his service.
Professional, Friendly and super fast turn-around time!
Honda service at Kendall in Eugene is always honest about warranty information. I have had a battery replaced at no charge when it only had a few days left of the warranty. Although maintenance on my Honda civics has been low, another part was recently replaced at no charge under warranty.
We came into the dealership to see a 2012 Cadillac SRX that had just arrived. Caitlin assisted us and was very knowledgeable about the vehicle. Her familiarity with the car was very impressive! It was hard to find a car to compete with our older Infiniti, but this car did and then some! Wow!
Sceptical about internet buying. Was nice experience. Paul Casey exceptional. Disappointed Parts closed before I could buy my wife an Acura hat to go with the car.
I have had multiple dealings with Mike in the service department. He always welcomes me, now by name, is always very polite, upbeat, and friendly. Often I wait in the customer area when having an oil change, and he always gives me updates on the progress of the work. He also always offers a ride if I don't choose to wait for the service. He helped me sync my Bluetooth phone when I finally got one, and worked with me when it turned out that the car's Bluetooth wasn't working and the warranty had expired. The best ...
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